An Introduction to AI in Customer Service | The Salesmark
eBook

An Introduction to AI in Customer Service

An Introduction to AI in Customer Service

Recently, the customer service industry has experienced a dramatic increase in Artificial Intelligence (AI) adoption.

McKinsey, in its report on The State of AI in 2022, surveyed business leaders on different use cases to determine AI’s most common applications. The most prevalent response was that of Service Operations Optimization with 24 percent of companies identifying the use of AI.

Explore this RingCentral eBook to further understand:

· Impact of AI within the Customer Service industry

· Challenges to AI adoption

· Growth potential for organizations implementing AI solutions

· Key steps to integrating AI into CX

  This page is FastPass tested and is compliant with Microsoft Accessibility features.

Get Exclusive Access to the eBook

By downloading this publication, you understand and agree that you are providing your personal information to Anteriad, LLC, and Anteriad may share your personal information with RingCentral, pursuant to Anteriad's Privacy Policy. Furthermore, RingCentral may use your personal information to provide you with marketing materials and contact you regarding its services, pursuant to Privacy Statement.