Resources

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Improve Operational Efficiency With Oracle Analytics Cloud

Improve Operational Efficiency With Oracle Analytics Cloud

Customer Engagement: How To Expand Capacity for Whatever Comes Next

Customer Engagement: How To Expand Capacity for Whatever Comes Next

Solving 7 Marketing Project Management Challenges

Solving 7 Marketing Project Management Challenges

Exploring RingCentral’s Cloud Communication Solutions

Exploring RingCentral’s Cloud Communication Solutions

5 Steps to Accelerate Meaningful Sales Transform

5 Steps to Accelerate Meaningful Sales Transform

Enhancing The Shopper Experience With Integrated Communications

Enhancing The Shopper Experience With Integrated Communications

Oracle Analytics Cloud Helps Businesses Become More Data-Driven

Oracle Analytics Cloud Helps Businesses Become More Data-Driven

How a Cloud Native Environment Drives Retail Success

How a Cloud Native Environment Drives Retail Success

How To Engage Connected Customers In A Post-Pandemic World

How To Engage Connected Customers In A Post-Pandemic World

Four Ways Supply Chain Leaders Can Turn Change into Opportunity

Four Ways Supply Chain Leaders Can Turn Change into Opportunity

Gartner for Sales: The Sense Making Seller

Gartner for Sales: The Sense Making Seller

Need to Strategize Your eCommerce Business? Read This eBook

Need to Strategize Your eCommerce Business? Read This eBook

Increase Productivity For Customer And Vendor Management With KPMG

Increase Productivity For Customer And Vendor Management With KPMG

Your Influencer Marketing Guide To 2022 Planning

Your Influencer Marketing Guide To 2022 Planning

How To Build Greater Agility In Your Marketing Organization

How To Build Greater Agility In Your Marketing Organization

B2C and B2B State of Commerce in the Post-pandemic Era

B2C and B2B State of Commerce in the Post-pandemic Era

3 Effective Ways to Employee Upskilling and Reskilling

3 Effective Ways to Employee Upskilling and Reskilling

Gartner for Supply Chain: 3 Steps to Develop a Packaging Sustainability Strategy

Gartner for Supply Chain: 3 Steps to Develop a Packaging Sustainability Strategy

When to Invest & When to Ignore: A Marketing Leader’s Guide to Data

When to Invest & When to Ignore: A Marketing Leader’s Guide to Data

4 Key Strategies That Bespeak Technological Innovation

4 Key Strategies That Bespeak Technological Innovation

Realize Value Through An Analytics-Powered WMS

Realize Value Through An Analytics-Powered WMS

Why and How to Connect Sales and Services around Your Customers

Why and How to Connect Sales and Services around Your Customers

Three Ways Analytics and Machine Learning Can Transform Your Service Desk

Three Ways Analytics and Machine Learning Can Transform Your Service Desk

The Journey to Understanding Your Insurance Customers

The Journey to Understanding Your Insurance Customers

Features Your eCommerce Website Needs to Have Right Now

Features Your eCommerce Website Needs to Have Right Now

Revamp Your Sales Strategy With Board’s SPM

Revamp Your Sales Strategy With Board’s SPM

Learn Azure in a Month of Lunches

Learn Azure in a Month of Lunches

Going Direct To Consumer In Manufacturing

Going Direct To Consumer In Manufacturing

Capture Consumer Attention To Achieve Campaign Success

Capture Consumer Attention To Achieve Campaign Success

3 Social Media Trends You Must Know and Start Implementing

3 Social Media Trends You Must Know and Start Implementing

Discover a Dynamic Approach to Closing the Skills Gap Quickly

Discover a Dynamic Approach to Closing the Skills Gap Quickly

Revenue Raisers: Get 4 Strategies for Growing Ecommerce Conversion Rates, ROI, and Relationships

Revenue Raisers: Get 4 Strategies for Growing Ecommerce Conversion Rates, ROI, and Relationships

Boost Sales Performance While Reducing Costs: 7 Questions to Ask About Your CRM

Boost Sales Performance While Reducing Costs: 7 Questions to Ask About Your CRM

Work Management for Marketers: The Lifecycle of Marketing Work

Work Management for Marketers: The Lifecycle of Marketing Work

Empower Customer Service Agents With The Power Of Automation

Empower Customer Service Agents With The Power Of Automation

Keep Your Team Connected Securely with Microsoft 365

Keep Your Team Connected Securely with Microsoft 365

Strategic Planning for Supply Chain Leaders

Strategic Planning for Supply Chain Leaders

Best Retail Practices You Should Implement

Best Retail Practices You Should Implement

2021 Logistics and Supply Chain Trends and Outlook

2021 Logistics and Supply Chain Trends and Outlook

Redefining Sales to Thrive in the Connected Economy

Redefining Sales to Thrive in the Connected Economy

Your Total Guide to Effective Territory Mapping

Your Total Guide to Effective Territory Mapping

3 Ways to Achieve the Most Value from Remote Service

3 Ways to Achieve the Most Value from Remote Service

Digital Promotions Can Bring Value And Savings To Customers

Digital Promotions Can Bring Value And Savings To Customers

ScreenMeet and Salesforce Service Cloud

ScreenMeet and Salesforce Service Cloud

The Low-Code App Development Playbook

The Low-Code App Development Playbook

Add Value To Your Business By Enhancing Your Supply Chain

Add Value To Your Business By Enhancing Your Supply Chain

Going Direct To Consumer In Manufacturing

Going Direct To Consumer In Manufacturing

How Rent-A-Center Increased Sales by Focusing on Customer Experience

How Rent-A-Center Increased Sales by Focusing on Customer Experience

Design Communications for Superior Digital Experience

Design Communications for Superior Digital Experience

The Global Digital Shopping Index

The Global Digital Shopping Index

Reimagining Retail Commerce in a Post-COVID World

Reimagining Retail Commerce in a Post-COVID World

Digital Marketing 101: For Medical and Legal Practices

Digital Marketing 101: For Medical and Legal Practices

8 Ways Artificial Intelligence Enhances Your Marketing Functions

8 Ways Artificial Intelligence Enhances Your Marketing Functions

The Significance of Setting Customer Experience KPIs

The Significance of Setting Customer Experience KPIs

Field Service for MFG Demo

Field Service for MFG Demo

Plan For The Future Of Field Service With Digitalization

Plan For The Future Of Field Service With Digitalization

State of Commerce

State of Commerce

2020 Hindsight: 5 Digital Customer Experience Lessons

2020 Hindsight: 5 Digital Customer Experience Lessons

3 Ways AI Is Powering Customer Experience

3 Ways AI Is Powering Customer Experience

The Business Value Of Industrial AR And IOT

The Business Value Of Industrial AR And IOT

The Gartner Supply Chain Top 25 Ranking

The Gartner Supply Chain Top 25 Ranking

Advertising Insights for Insurance in 2021

Advertising Insights for Insurance in 2021

The Difference Between Customer Feedback and Customer Experience

The Difference Between Customer Feedback and Customer Experience

Disruption Drives Digital Transformation in Discrete Manufacturing

Disruption Drives Digital Transformation in Discrete Manufacturing

IDC Report: Understand Cloud Pricing Options

IDC Report: Understand Cloud Pricing Options

The Future of Sales

The Future of Sales

Three Key Strategies for Customer Engagement Success

Three Key Strategies for Customer Engagement Success

Digital Marketing 101

Digital Marketing 101

5 Steps to Strategic Spend Management

5 Steps to Strategic Spend Management

The Digital Future of Coupons: From Clipped to Clicked

The Digital Future of Coupons: From Clipped to Clicked

2020 Talkdesk Contact Center KPI Benchmarking Report

2020 Talkdesk Contact Center KPI Benchmarking Report

The Power of the Platform: Why a Streamlined System Boosts Productivity

The Power of the Platform: Why a Streamlined System Boosts Productivity

Salesforce Field Service Lighting POWERHOME Solar

Salesforce Field Service Lighting POWERHOME Solar

Gearing Up for New Revenue Models

Gearing Up for New Revenue Models

7 Questions You Must Ask Before Choosing the Perfect CRM

7 Questions You Must Ask Before Choosing the Perfect CRM

“How Was the State of Sales in 2020?” A Salesforce Research

“How Was the State of Sales in 2020?” A Salesforce Research

Think Beyond CRM to Drive Higher Sales Revenue and Minimize Costs

Think Beyond CRM to Drive Higher Sales Revenue and Minimize Costs

The TMS Toolkit Series: Building the Business Case

The TMS Toolkit Series: Building the Business Case

Personalization Demystified: Enchant Your Customers by Going from Good to Great

Personalization Demystified: Enchant Your Customers by Going from Good to Great

Headless Commerce Primer for Growing Merchants

Headless Commerce Primer for Growing Merchants

Customer Experience as an Essential for Enterprise Success

Customer Experience as an Essential for Enterprise Success

Top Service Transformation Trends You Should Know

Top Service Transformation Trends You Should Know

How Microsoft Shifted From Support to True Engagement With Khoros Communities

How Microsoft Shifted From Support to True Engagement With Khoros Communities

Customer Experience Playbook

Customer Experience Playbook

See How Future-Ready You Are. Take This Resiliency Assessment

See How Future-Ready You Are. Take This Resiliency Assessment

Three Ways Sales and Marketing Alignment Reduces Costs

Three Ways Sales and Marketing Alignment Reduces Costs

Best Practices From Microsoft for the Future of Work

Best Practices From Microsoft for the Future of Work

10 Reasons Why a Reseller Should Transact Dynamics 365

10 Reasons Why a Reseller Should Transact Dynamics 365

How Murad Achieved 30% Savings and Performance Improvement With Oracle

How Murad Achieved 30% Savings and Performance Improvement With Oracle

Connect Sales and Service Around the Customer

Connect Sales and Service Around the Customer

7 Ways Finance Can Become the New Champion of Employee Experience

7 Ways Finance Can Become the New Champion of Employee Experience

How to Build Low-Code Apps that Drives Business Continuity?

How to Build Low-Code Apps that Drives Business Continuity?

Smart Connected Technologies for Safe Productive Food and Beverage Manufacturers

Smart Connected Technologies for Safe Productive Food and Beverage Manufacturers

Creating an Agile Supply Chain: The Role of Modern ERP

Creating an Agile Supply Chain: The Role of Modern ERP

The Four CX Challenges We Know You’re Facing Right Now

The Four CX Challenges We Know You’re Facing Right Now

Intelligent B2B Service in the Experience Economy

Intelligent B2B Service in the Experience Economy

Smart Social Report on Khoros Marketing and Strategic Services

Smart Social Report on Khoros Marketing and Strategic Services

The ServiceNow Common Service Data Model

The ServiceNow Common Service Data Model

Boost Employee Productivity in the New Work Environment

Boost Employee Productivity in the New Work Environment

Transform Customer Experience with Smart Field Service

Transform Customer Experience with Smart Field Service

IT Experience Impacts the Customer Experience

IT Experience Impacts the Customer Experience

The Digital Advertising Trends that You Can’t Ignore

The Digital Advertising Trends that You Can’t Ignore

The Trailblazer’s Guide to Exceptional Field Service

The Trailblazer’s Guide to Exceptional Field Service

Build Secure and Compliant Apps You Can Trust on Heroku

Build Secure and Compliant Apps You Can Trust on Heroku

Making Technology an Integral Part of Your Employee Experience Strategy

Making Technology an Integral Part of Your Employee Experience Strategy

CIO Playbook for Employee Experience

CIO Playbook for Employee Experience

Trends in Professional Services

Trends in Professional Services

4 Steps to Transforming Field Operations

4 Steps to Transforming Field Operations

Guide for Peak Season Shipping Success

Guide for Peak Season Shipping Success

The Fastest Route to Field Service Success

The Fastest Route to Field Service Success

Streamlining the Marketing-to-Sales Pipeline

Streamlining the Marketing-to-Sales Pipeline

Building Relationships in Today’s Sales Environment

Building Relationships in Today’s Sales Environment

Supercharge Your Customer Service With These Super Tips

Supercharge Your Customer Service With These Super Tips

A Journey to Profitable Digital Transformation

A Journey to Profitable Digital Transformation

How to Identify If Your Enterprise is Likely to Have a Data Breach?

How to Identify If Your Enterprise is Likely to Have a Data Breach?

Here’s How Salesforce Security Center Can Protect Your Business

Here’s How Salesforce Security Center Can Protect Your Business

Plan for the Future of Field Service With Digitalization

Plan for the Future of Field Service With Digitalization

NERC Online Training Solutions

NERC Online Training Solutions

4 Tenets to Successfully Transform Your Digital Supply Chain

4 Tenets to Successfully Transform Your Digital Supply Chain

How to Create Omnichannel Customer Experience Amid Uncertainty?

How to Create Omnichannel Customer Experience Amid Uncertainty?

How to Unify Chatbot Technology and Make Them Omnichannel?

How to Unify Chatbot Technology and Make Them Omnichannel?

Three Buyer Behavior Myths Debunked

Three Buyer Behavior Myths Debunked

The How-to Guide for Bringing Your Brand and Consumers Together

How to Accelerate to an All-Digital Business With the Salesforce Platform and Mulesoft

How to Accelerate to an All-Digital Business With the Salesforce Platform and Mulesoft

The Definitive Guide to Warehouse Efficiency with Samsung Rugged Phones and Tablets

The Definitive Guide to Warehouse Efficiency with Samsung Rugged Phones and Tablets

What Can Trigger a Sales and Use Tax Audit and How to Be Prepared

What Can Trigger a Sales and Use Tax Audit and How to Be Prepared

Create Business Insights When You’re Data Rich But Time Poor

Create Business Insights When You’re Data Rich But Time Poor

The 5th Edition State of Marketing Report

The 5th Edition State of Marketing Report

Trends and Tactics Driving Marketing ROI

Trends and Tactics Driving Marketing ROI

Meeting Your Customer Needs with an Intelligent Supply Chain

Meeting Your Customer Needs with an Intelligent Supply Chain

Keep Your Team Connected Securely – Anywhere and Everywhere

Keep Your Team Connected Securely – Anywhere and Everywhere

The Unknown Secrets on How to Elevate Your B2B Marketing

The Unknown Secrets on How to Elevate Your B2B Marketing

Five Steps to Enabling Quicker Business Decisions with Integrated and Governed Cloud Data

Five Steps to Enabling Quicker Business Decisions with Integrated and Governed Cloud Data

How to Accelerate Security, Performance and Reliability for Online Businesses?

How to Accelerate Security, Performance and Reliability for Online Businesses?

Merge Two Sales Teams: 3 Tips From Verizon

Merge Two Sales Teams: 3 Tips From Verizon

Customer Centricity – A Key Priority Across All Lines of Business

Customer Centricity – A Key Priority Across All Lines of Business

3 Proven Techniques to Make Your IVA More Effective

3 Proven Techniques to Make Your IVA More Effective

3 Tips on Buying Conversational AI Software – What Should You Look For

3 Tips on Buying Conversational AI Software – What Should You Look For

All That You Need to Know About the 7th Annual B2B Data Report

All That You Need to Know About the 7th Annual B2B Data Report

The Importance of Developing Leadership Skills in an Ever-Changing Workplace

The Importance of Developing Leadership Skills in an Ever-Changing Workplace

Global State of Customer Service

Global State of Customer Service

The New Model For Sales and Marketing Success

The New Model For Sales and Marketing Success

Intent Data for B2B Sales and Marketing

Intent Data for B2B Sales and Marketing

The Role of Technology in Modern Supply Chain Collaboration

The Role of Technology in Modern Supply Chain Collaboration

Delivering Personalized Experiences in Times of Change

Delivering Personalized Experiences in Times of Change

Latest Trends in the Evolution of Mobile Workforce

Latest Trends in the Evolution of Mobile Workforce

What You Can Do in One Hour to Enhance Your Self-Service

What You Can Do in One Hour to Enhance Your Self-Service

50 Best Practices for Email Marketers

50 Best Practices for Email Marketers

Salesforce Data Mask: Protect Sensitive Data When Testing Apps

Salesforce Data Mask: Protect Sensitive Data When Testing Apps

4 Tips to Help You Meet and Exceed Your Customer Expectations

4 Tips to Help You Meet and Exceed Your Customer Expectations

Building Relationships in Today’s Sales Environment

Building Relationships in Today’s Sales Environment

The Covid-19 Response Playbook

The Covid-19 Response Playbook

Business Value of Building Apps on the Salesforce Lightning Platform

Business Value of Building Apps on the Salesforce Lightning Platform

The Benefits of Aligning Sales and Marketing

The Benefits of Aligning Sales and Marketing

What’s Keeping Your Team From Their Client Work?

What’s Keeping Your Team From Their Client Work?

The Evolution of New Business Development

The Evolution of New Business Development

The 5 Productivity Secrets of Successful People

The 5 Productivity Secrets of Successful People

Boost Sales Productivity: How to Lead Your Sales Team Back to Growth

Boost Sales Productivity: How to Lead Your Sales Team Back to Growth

Blazing New Trails: Mapping the Customer Journey

Blazing New Trails: Mapping the Customer Journey

To Bid or Not to Bid: The Multi-Million Dollar Question

To Bid or Not to Bid: The Multi-Million Dollar Question

Sales Pitfalls: 8 Productivity Mistakes to Avoid

Sales Pitfalls: 8 Productivity Mistakes to Avoid

Digital Marketing Self Assessment

Digital Marketing Self Assessment

The Sense Making Seller

The Sense Making Seller

The 2020 State of Salesforce Report

The 2020 State of Salesforce Report