Who likes being triggered when skipping something or getting notified whenever they make a mistake?
Not Everyone! Specially salesperson.
Even salespersons hate CRM just because of that!
But the other side of the grass is greener for CRM. You all need to see that. Let us see the best advantages of CRM that every salesperson can have from the first day of CRM adaptation.
The virtual locker for all your contacts and company data
Every salesperson meets at least 2 new contacts every day, sends emails to 10 new email ids, and chats with 10 new social media contacts and ends up generating 22 contacts at the end of the day, 660 contacts per month, and 8030 contacts in a year. Now check whether you have all the contact data with a year of experience. If not, then CRM software can save all this data yearly, monthly, and daily with a well-segregated method with just a few clicks.
Deal management
Once you transfer your contact data into CRM software in the Deal section, things start to become easy for you. Once the contact goes to the Deal section, it starts responding to the sales pipeline. This takes time. First meeting for Analysis-> Meeting for Demo-> Meeting for Proposal-> Meeting for Negation->Order will/lost
CRM not only makes monitoring each sales stage for each sale leads easy, but it also helps with data analytics at each stage.
Decision-making becomes easy
CRM makes decision-making easy for salespeople. You can easily create customized dashboards based on controllable parameters. The dashboard will update itself in real-time, making it easy for users to make decisions based on the data present currently.
Automatic greetings, salutations, and reminders
Just integrate the birthday, anniversary, and other important days of the year into CRM, and you will see personalized email/WhatsApp/SMS/going to your customer on your behalf automatically. This will all be a personal touch on behalf of your organization, no matter how big or small it is.
Lead generation got easy
CRM helps in launching marketing campaigns and in lead generation. Just feed your suspect data into CRM and create a workflow out of the lead magnet.
Managing social media leads to CRM
No need to worry about losing leads generated through social media platforms. Create the appropriate API using your social media handle and directly post the lead contact column.
A track by CLTV
With CRM, we keep track of customer lifetime value (CLTV). It specifies the amount or value of undone/unclosed sales leads to the date with fed customer data.
Lost cases analysis
If you fail at the deal stage, the sales pipeline history, which is always available in CRM software, allows for a detailed analysis of the entire process of that specific lead. This is especially important and useful to the salesperson and company to not repeat the mistake in the future.
Conclusion
There are many more advantages of CRM, but this blog just specifies the top 7 advantages for the salesperson. The CRM helps salespeople with decision-making, storing data, sales planning, and campaign strategizing, and lessens the paperwork. Everything is served with a notification.