In an era defined by rapid technological progress, sales leaders face a pressing imperative: to embrace digital transformation for the digital generation. Millennials and Generation Z have grown up in an age where technology is not just a tool but a fundamental aspect of daily life. Their relationship with technology is more than transactional; it’s transformative. Yet, despite recognizing this shift, many businesses have to fully integrate digital transformation into their sales strategies, particularly within their organizations.
Why Sales Leaders Should Focus on Digital Transformation
In this blog, we explore why sales leaders must prioritize digital transformation to effectively engage and empower the younger generation of employees.
A Change in the Way We Work
The “working environment invasion” of Generation Z was predicted to make remote work one of the most popular trends in the future; nevertheless, the pandemic accelerated this transformation for all generations. This modification demonstrated the profound distinctions between the generations. The shift to working from home was relatively simple for younger generations. However, older generations found it difficult to handle. Generation Z as a whole and younger millennials are more accustomed to using remote working tools and technology than any other preceding generation. They can easily use social media, the internet, messaging services, and videos. They can also troubleshoot numerous technical issues on their devices or with their internet. The addition of this generation to your team is highly desired, as little to no training will be needed and they can hit the ground running while working remotely or in the office.
To ensure that new young employees who joined during the epidemic stay with your company for many years to come, it is crucial to ensure that your company has undergone digital transformation now that businesses throughout the world are returning to the physical office.
Business Intelligence
There is no stopping the digital revolution with millennials and Gen Z, according to Tony Raval, a member of the Forbes Technology Council. No matter what industry you are in, you can ensure that your business will expand in step with the many demands, mindsets, and preferences of this demographic by developing digital initiatives and tactics that continue to evolve as the needs of Gen Zers and millennials rise.
When making any decision, businesses need to bear this in mind, especially if they want to undergo a digital transformation. According to Verdict’s research, business intelligence, IoT, robotic process automation, and AI are among the top digital transformation technologies that Generation Z workers seek IoT, robotic process automation, and AI are among the top digital transformation technologies that Generation Z workers seek. Therefore, we will break down these technologies for you because they are a good place to start when digitally modernizing your business.
IoT
The Internet of things is the next technology that younger millennials and members of Generation Z wish to use. Most of them have intelligent houses, complete with thermostats, lighting, security devices, refrigerators, and washing machines. These generations want to see businesses and workplaces adopt IoT to boost operations. IoT can assist companies in boosting production and efficiency, managing inventory, sharing data, allowing for remote work, and generating new customer requests. Due to shorter and more pleasant shopping experiences made possible by the IoT, consumers are changing the way they make purchases.
RPA
The Gen Z generation is the one that is most willing to cooperate with robotic technologies. RPA is a quick and simple technique to redesign important processes. RPA is sometimes viewed as a stopgap on the way to intelligent automation using AI and machine learning capabilities.
AI
More independent or self-directed learning is preferred by Generation Z. They enjoy and excel in learning processes that are boosted by technology. To be prepared for the entry of these Gen Zers into the market, businesses need to consider integrating AI into their operations. An “AI tutor” can be used to monitor progress and alter activities and content.
