The company says that the funds will be used to grow its team, deepen existing investments in AI, and build on BlueOcean’s existing customer base.
There’s Netflix for movies. Stitch Fix for clothes. Hungryroot, an AI-powered delivery service, hopes to occupy a similar niche for online groceries in the United States.
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After 30 years of IVR, there is finally an option – Conversational AI – that addresses the need for improved voice self-service.