ScreenMeet and Salesforce Service Cloud: Enhanced Personalized Service for Virtual Customer Sales and Support
Managing business relationships virtually isn’t a cakewalk, and customer-facing teams are well aware of that. To create a unique online experience that attracts new customers and helps keep them loyal, you need more than just a tool.
Adding ScreenMeet to Salesforce Service Cloud has helped agents to truly create personalized, highly interactive sessions. In several use cases, agents were able to close out “35% more support tickets on the first call.”
Learn how you can achieve such numbers and provide those personalized customer interactions with your sales and support staff as well.