Connected Services: The Future of Services Organizations

A vital link in the organizational chain that connects customer and solution value, a connected services business must integrate and coordinate its systems, data, work, people, and customers. 

The transition from a typical organization with a single business unit that is solely focused on making money (the weakest link) to a linked business unit that serves as a strategic enabler for the organization is captured and tracked on a continuum (unbreakable link). 

Download this eBook to learn more about the advantages of being a fully connected services organization, as well as how commitment and vision allow businesses to embrace new working practices, move at the speed of business, and adjust to changing business models.