3 Proven Techniques to Make Your IVA More Effective
“Humanly” is the magic word in the virtual assistant world right now. Today, you need an IVA that evolves by itself and responds to queries like a human would – even answers questions related to the pandemic.
As your industry or company grows, the scale of interaction will grow with it. And, so should your Intelligent Virtual Assistant (IVA).
The current generation of your IVA must learn the nuances of human conversation and eventually exceed human accuracy at scale.
Here’s 3 proven methods to burnish, optimize, and make your IVA more effective.
IVA is the future of voice self-service. Start forging this weapon now to gain an edge.